Feed-Forward:
The first article on feedback that I read this week was the one about providing feedforward rather than providing feedback. I liked the idea of feedforward because it focuses on how to fix any potential issues rather than just commenting on what they are. Identifying issues is great, but coming up with ways to fix the issue is far more helpful than just addressing what the problems are. The article made a point that providing feedback often entices the person giving the feedback to attempt to sound overly smart about what they are responding to. Whereas providing feed forward simply focuses on suggestion to fix, and leads to a more pleasant interaction between all those involved in the process.
Criticizing Praise:
Praise is not always the best option when it comes to giving feedback on a project. If the goal is to improve the project overall, providing nothing but praise does not accomplish the goal at hand. The article describes praise as a verbal reward, and also as a way of "doing to" people rather than "working with" them. It also goes on to say that praise has many undesirable effects. Praise can lead to a lack of interest of the recipient of praise, and usually leads to lower quality work. I would agree with that, one must learn to deliver praise in the right time and place as to not cause the quality of the project at hand to suffer.
No comments:
Post a Comment